About BAS Restoration

Experts in the Unexpected. Over a decade serving the Baltimore-Washington Metropolitan area with compassionate emergency response and specialized restoration services.

Our Story: Experts in the Unexpected

For more than a decade, BAS Restoration has been the Baltimore-Washington Metro area's trusted partner when disaster strikes. We're not just another restoration company—we're specialists in the unexpected, providing expert emergency response and biohazard remediation services when families and businesses need help most.

What sets us apart is our commitment to handling the most challenging situations with professionalism, discretion, and genuine compassion. From water damage emergencies to traumatic scene cleanup, we understand that these situations go far beyond property damage—they affect lives, families, and communities.

Why We're Different

Locally Owned, Not a Franchise

We're invested in our community. When you call us, you're supporting a local business that cares about the Baltimore-Washington Metro area.

Biohazard & Traumatic Scene Specialists

Few companies handle biohazard remediation with our level of expertise and compassion. We're trained to manage the most sensitive situations.

True 24/7 Emergency Response

Not just an answering service—our skilled technicians are available around the clock for immediate response when you need us most.

Insurance Professional Partners

We work directly with insurance professionals, property managers, and government agencies, understanding their unique needs and protocols.

Our Credentials & Trust Signals

  • A+ Rating with the Better Business Bureau
  • Fully Licensed & Insured in Maryland and Virginia
  • Over a Decade of Experience in Emergency Response
  • Specialized Training in Biohazard Remediation
  • OSHA-Compliant Safety Protocols
  • Certified for Government Agency Projects
  • "We Work with Your Insurance" - Claims Assistance

Professional Response Team

Our skilled technicians are trained in advanced restoration techniques and safety protocols for the most challenging situations.

Need Immediate Help?

Call Now: 443-493-7763

24/7 Emergency Response Available

Who We Serve

BAS Restoration serves a diverse range of clients throughout the Baltimore-Washington Metropolitan area, each with unique needs requiring specialized approaches.

Residential Customers

Homeowners facing water damage, mold issues, or traumatic situations. We understand these emergencies affect your family and provide compassionate, thorough service.

  • Emergency water damage response
  • Mold inspection and remediation
  • Biohazard and traumatic scene cleanup
  • Insurance claim assistance and documentation

Insurance Professionals

Insurance adjusters and companies who need reliable, documented restoration services for their policyholders. We provide detailed reporting and transparent communication.

  • Detailed damage assessment and documentation
  • Scope of work development and estimates
  • Progress reporting and photo documentation
  • Compliance with insurance protocols and timelines

Property Managers

Commercial and residential property managers who need fast, reliable restoration services to minimize tenant disruption and protect property values.

  • Rapid emergency response to minimize downtime
  • Tenant communication and coordination
  • Preventive maintenance and mold prevention
  • Bulk service agreements and priority scheduling

Government Agencies

Federal, state, and local government entities requiring certified restoration and biohazard remediation services for public buildings and sensitive situations.

  • Security clearance and background-checked technicians
  • Compliance with government contracting requirements
  • Specialized biohazard and hazmat protocols
  • Detailed reporting and chain of custody documentation

Compassionate Response

We understand that disasters and traumatic events are more than property damage—they affect lives. Our team provides not just expert service, but genuine compassion and support during difficult times.

Safety & Compliance

From biohazard protocols to insurance requirements, we maintain the highest safety standards and regulatory compliance to protect our clients, technicians, and communities.

Immediate Response

True 24/7 availability means when you call, you reach our team—not an answering service. Time is critical in emergencies, and we respond accordingly.

Proven Excellence

Our A+ BBB rating and decade+ of experience demonstrate our commitment to quality service and customer satisfaction across all client types.

Community Investment

As a locally owned business, we're invested in the Baltimore-Washington Metro community. We're not a franchise—we're your neighbors helping neighbors.

Advanced Expertise

Our technicians receive ongoing training in the latest restoration techniques, biohazard protocols, and safety procedures to handle any situation professionally.

Our Service Philosophy

"We're the solution when disaster strikes. Every call we receive represents someone's worst day, and we take that responsibility seriously. Whether it's a flooded basement, mold discovery, or a traumatic scene that needs professional cleanup, we approach each situation with the expertise, discretion, and compassion it deserves."

This philosophy drives everything we do at BAS Restoration. We've built our reputation not just on technical expertise, but on understanding that behind every emergency call is a person, family, or organization that needs help navigating an unexpected and often overwhelming situation.

What "Experts in the Unexpected" Means

  • Preparedness: We maintain equipment, training, and availability to handle any emergency
  • Adaptability: Every situation is unique, and we customize our approach accordingly
  • Reliability: When others can't or won't handle difficult situations, we step up
  • Integrity: Honest communication, transparent pricing, and ethical practices
  • Compassion: Understanding the human impact beyond property damage

Ready to Experience the Difference?

Whether you're facing an emergency or planning ahead, we're here to help. Contact us to learn more about our services or to schedule a consultation.

Our Service Area

Baltimore-Washington Metropolitan Area

Maryland • Virginia • Washington DC Region

A+ BBB Rating
Licensed & Insured
10+ Years Experience
Locally Owned